SatisMobile is a universal, free-to-download mobile application that allows consumers of financial services to directly express their complaints, denunciations, suggestions or testimonials from their smartphone, or from tablets, terminals and docking stations installed in the institutions’ branches. and in crowded spaces. It replaces traditional suggestion boxes by offering better options and eliminating the constraints of time and distance.
Complaints and claims expressed in SatisMobile can be systematically recorded in the web applications deployed by Satis.
SatisMobile complements other collection channels already deployed by institutions.