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About Satis.

Satis is not only a multi-user and multi-platform web application for the computerized management of the customer complaint management process, but also a tool for decision-making regarding the improvement of services and satisfaction. client. It’s a simple, effective and dynamic application that allows you to:

  • Collect customer complaints
  • Follow all stages of the complaint process within the institution
  • Involve all actors in customer satisfaction
  • Produce periodic statistics on complaint managements
  • Identify opportunities for improving products and services
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